THREE is a mobile operator in the telecoms arena, our market is dynamic and fast paced and so is the pace we work at. We therefore need partners that can respond to our demands, often at the 11th hour!

I worked on what was a very thorough process for re-tendering our POS handling and distribution.
We appointed TFS in 2008 as they demonstrated they could deliver what we needed from a POS Fulfilment supplier. In addition to the below measurements, it was the people and culture at TFS that gave me the confidence they were the right partner for us:

- Online ordering for our retail stores and other sales channels
- Ability to produce bespoke kits specific to each store, ensuring stores don't receive POS they don't need
- Ability to deliver us cost savings
– both in print and distribution costs.

We're now better able to service our stores with Access-24 the online ordering system which has images of all items available. Stores can order track their orders, with live PODs. We're able to restrict the number of orders the stores place each month, so we can manage our monthly costs.

We receive an excellent service from TFS; we keep them very busy and often throw in a challenge! But because we have a very good working relationship with them, we always manage to get the kits out the door on time.

Rebecca Hatcher
Retail Marketing Delivery Manager

We have been working with TFS for the past two years and are more than happy to recommend them to any prospective client.  We have found their team to be totally supportive of all our needs, pro-active in our constant attempt to reduce costs and keep things running smoothly, and reactive to any problems or queries that may arise.  They are always willing to sit down and discuss any new issues or situations and are very adaptable.  They offer an efficient and friendly service, and are very easy and pleasant to work with.