They may make contact via the telephone or online. Some of them just want a brochure; others need information and guidance, such as where they can access their nearest retailer or get detailed technical product specification. Every aspect of our Literature Fulfilment function is controlled and managed by our system-driven approach and underpinned by our commitment to you.

Each day we handle calls, emails and transfer data from websites to generate personalised letters and select the appropriate literature that could include price lists, finance offers and new product launch details.

Our clients choose us because they like our joined up approach. We intelligently analyse the information that we receive to give our clients best value. For example, we identify the latest offers available and incorporate them in the accompanying letter. We even use the recipient’s address to identify the nearest retailer. Now that’s smart, and more importantly, supremely effective for our clients.