We work for many different markets, including:
Automotive
Beverages
Retail
FMCG
Charity
Etailers
Consumer Durables
Business Products
low
Business to Business

AT TFS, we understand the demands, challenges and opportunities of working in the business to business marketplace. After all, we’ve been successfully working in it ourselves for over two decades. During that time, we’ve gained experience across a wide variety of different industries that enable us to provide innovative and cost effective solutions that work.

In 2004, one of the world’s largest multi-national companies came to us with a problem. And at TFS, we relish solving problems. It gives us a chance to really show what we can do. The company in question was struggling to deliver its core product to the very companies whose existence depended on its availability.

We undertook to manage the entire process for them. This involved receiving orders, maintaining and managing stock levels and finally despatching the finished items, on time and to the correct customers. What’s more, we guaranteed to end the existing situation where our client found itself unable to fulfil orders due to the unavailability of stock. Four years later, the processes we implemented are still being used to run this essential business.

Of course, this is just one way that The Fulfilment Store can revolutionise your processes to bring about improved performance and cost effectiveness. Every organisation faces different challenges, but at TFS we’ve learnt that with the right systems in place, almost anything is possible.

The Proof - Vaillant

Most of us have gas fired central heating boilers, but more often than not, it’s the installer or house builder that chooses which model will be installed. As one of the UK’s leading manufacturers of gas fired central heating boilers, Vaillant wanted to find a way to identify and target the key decision makers in their industry. These can range from property developers to sole trader gas fitters.

If Vaillant are to successfully grow their business, they need to be able to identify these key people and provide them with expert technical after-sales service. Our role is to hold both sales and technical literature on behalf of our client. When an installer contacts us, they need a quick, accurate and professional service that gives them precise specification data concerning a particular model. To achieve this, we have set up dedicated telephone and email contact points, backed up by staff that are comprehensively trained to discuss and pinpoint the exact model.

To optimise storage we hold electronic versions of older specifications and have developed a process whereby our system can recognise this and automatically email an electronic version straight to the customer.

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