Q. I am having problems getting stock into Ireland within a 24hr SLA; do you have the ability to do this?

A. We have a very strong relationship with our transport providers and could work with them to make this happen for you.

Q. How can I get display units to 450 stores within 3 days without it costing too much in transport costs?  The stores are based at airports and trains stations so there may be issues with waiting time and security and will need the units delivering when it suits them.
 
A. We will need a store listing so we can call each store to find out when they are able to receive their units within the 3 day time period.  Using the same store list we can also speak to transport companies to find the most cost effective way to get the units delivered.  A round robin delivery to stores in similar areas will work out more cost effective than 450 overnight deliveries.  Plus with an overnight delivery we cannot specify the time a store requires a delivery – yet with a round robin delivery we can be more flexible on delivery times. Regarding the extra security issue we can ensure each vehicle is manned by 2 drivers, one can then make the delivery whilst the other waits with the vehicle and the transport company can working waiting times into their schedules. We can also report back on any differences in what stores allowed us to deliver as they may have less space for the new units than store planning have allowed for.

Q. Half way through our monthly promotion is Easter, which means that our forecourt POS offering Easter eggs will be out of date.  How can we get new stock to the stores without it costing too much additional money?

A.  There are several solutions:

Prior to the POS change over date we can collate an additional POS pack and send this out to sites to arrive prior to Easter so they can change the POS over after the Easter weekend, this will incur additional kitting, packaging and transport costs though.
 We can send an additional carton out with the standard POS – the additional carton will contain the new forecourt POS and we can label the cartons so stores know what the POS is for.  This will incur minor additional kitting charges as the production area will be set up for the promotional kitting anyway, packaging costs will need to be considered and transport costs will go from a standard overnight rate to a multi parcel rate. 
We can send the new POS in the existing POS kit – this will then incur no additional transport or packaging charges. But will staff at the sites know what POS to use and when? If they think they have received extra POS in the same carton will they keep it or just bin it? Also will the weight of the cartons be too great and cause a Health & Safety issue?